Garrett Morgan pitched his safety hood to fire chiefs across the country. They loved the concept over the phone, but refused to buy once he walked through the door. Two years later, when a Lake Erie tunnel filled with methane gas in 1916, the equipment sat unused. Morgan put on the hood himself, went into the poison gas, and pulled survivors out alive. The next morning’s paper never mentioned his name.
Answer the way you’d talk to someone on your team.